Privacy Policy

Introduction

CB Automobile, based in Athens, Greece, is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our vehicle import services.

We comply with the General Data Protection Regulation (GDPR) and Greek data protection laws to ensure your rights are protected.

Company Information

Company Name: CB Automobile

Location: Athens, Greece

Services: Premium car import services from Europe to Greece

What Personal Data We Collect

We collect the following types of personal information when you use our services:

Contact Information

• Name and surname
• Email address
• Phone number (including WhatsApp)
• Mailing address

Vehicle Import Request Information

• Vehicle preferences (make, model, year, budget)
• Specific requirements and specifications
• Delivery preferences and timeline

Transaction Information

• Payment information (processed securely through our payment partners)
• Purchase agreements and contracts
• Vehicle inspection reports
• Transportation and delivery details

Communication Data

• Messages sent through contact forms
• WhatsApp conversations
• Email correspondence
• Social media interactions (Instagram)

How We Use Your Personal Data

We use your personal information for the following purposes:

• Vehicle Sourcing: To search for and identify vehicles that match your requirements across European markets
• Inspection Coordination: To arrange professional vehicle inspections and provide you with detailed reports
• Purchase Processing: To facilitate the purchase agreement and secure your chosen vehicle
• Transportation: To coordinate the safe delivery of your vehicle from Europe to Greece
• Payment Processing: To process your deposit and final payment securely
• Customer Communication: To keep you informed throughout the import process with updates and documentation
• Customer Support: To respond to your inquiries and provide assistance
• Legal Compliance: To comply with Greek and EU legal requirements for vehicle imports and registration

How We Store Your Data

Your personal data is stored securely using industry-standard encryption and security measures. We implement appropriate technical and organizational safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction.

Data Retention

• Active Customers: We retain your data for the duration of our business relationship and for up to 7 years after the completion of your vehicle import, as required by Greek tax and commercial law
• Inquiries: Contact form submissions and initial inquiries are retained for up to 2 years
• Legal Requirements: Some data may be retained longer if required by law or for legitimate business purposes (e.g., warranty claims, legal disputes)

Third-Party Services

We work with trusted third-party service providers to deliver our services. These partners may have access to your personal data only to perform specific tasks on our behalf:

• WhatsApp (Meta): For customer communication and support
• Instagram (Meta): For social media engagement and customer interaction
• Car.gr: For vehicle inventory listings and specifications
• Payment Processors: For secure processing of deposits and final payments
• Transportation Partners: For vehicle delivery from Europe to Greece
• Inspection Services: For professional vehicle inspections in EU countries

All third-party service providers are required to maintain the confidentiality and security of your personal information and are prohibited from using it for any purpose other than providing services to CB Automobile.

Your Rights Under GDPR

As a data subject under GDPR, you have the following rights:

• Right to Access: You can request a copy of the personal data we hold about you
• Right to Rectification: You can request that we correct any inaccurate or incomplete personal data
• Right to Erasure: You can request that we delete your personal data, subject to legal retention requirements
• Right to Restrict Processing: You can request that we limit how we use your personal data
• Right to Data Portability: You can request a copy of your data in a structured, machine-readable format
• Right to Object: You can object to our processing of your personal data in certain circumstances
• Right to Withdraw Consent: Where we rely on your consent, you can withdraw it at any time

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly (e.g., language preferences, theme settings)
• Analytics Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences and settings

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Data Security

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, misuse, or alteration.

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

International Data Transfers

As we source vehicles from various European countries, your personal data may be transferred to and processed in other EU member states. All such transfers are conducted in accordance with GDPR requirements and appropriate safeguards are in place.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a new "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

We will respond to your inquiry within 30 days as required by GDPR.

Supervisory Authority

If you believe that we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with the Greek Data Protection Authority (Hellenic Data Protection Authority - HDPA).